Visit Zurich Connect >>Name: Zurich Connect Insurance No. of Reviews: 18
Zurich has been insuring for a very, very long time (they state 125 years) and they are the driving force behind many of the financial and insurance products available in the UK. Their brand and standing are impeccable and their knowledge and expertise allows them to insure everything from a Ford Fiesta to a Luxury Yacht. Their TV adverts lean towards the notion of quality and assurance. Why, then, does their website feel so ... well, cheap and low budget? We can't put our finger on it, maybe our expectations were too high? Certainly all the information you need is there with one of the most extensive and clear policy explanation and comparison tables we've ever seen.
Maybe it's just that the stuff in bold is touted as fantastic and exclusive, but is actually pretty standard. With their car insurance, ZurichConnect, you can get up to a 65% no claims discount if you have 5 years no claims bonus, but that is the standard rate across motor insurers. You can get money off for buying online, but again, that is a basic offering you can get everywhere. They quote savings of up to £128, again, it's nothing astounding and certainly most other insurers that quote possible savings figures have a bit more to boast about. It is only when you look underneath the standard offerings that you see appealing differences.
For example, they'll keep giving you extra discounts if you keep claim free all the way up to nine years. They'll replace your keys and locks if you lose your car keys plus they increase the level of cover for personal belongings in your car over Christmas time. All the usual offerings are there as well with courtesy cars, windscreen repair or replacement that doesn't affect your no claims bonus, new for old car replacement on cars under one year old and legal cover. This of course puts Zurich square into our definition of a good deal as you are getting better cover for the same price or less than other insurers.
Home insurance from Zurich doesn't come with as many discounts as other insurers but like their motor insurance the cover is considerably better with up to £5000 for theft from sheds (more than double what we normally see) and up to ?10,000 for business related items in the home such as computers, printers, faxes and so on - again, double what we have seen elsewhere. There is no discount stated for buying buildings and contents insurance together but due to the crossover in cover I would be surprised if you didn't save anything at all. There is a no claims bonus build up available on Zurich's home insurance, something that is becoming ever more popular with this offering giving you money off your next year's premiums for staying claim free.
There's something of the forward planning nature you can tell from whether an insurance company actually owns the domain names for which it's brand could be known for and Zurich covers the bases nicely owning www.zurich.co.uk and www.zurichinsurance.co.uk plus the .com's of each version too. Something you rarely see amongst even some of the top names in the industry. Although, they are pushing www.zurich-connect.co.uk as their main website which obviously wouldn't be your first entry choice. Unfortunately, Zurich currently only offer to insure your car, van or home so if you prefer keeping all your policies in one place this might not be the option for you. If you don't have a pet and you prefer specialist travel insurers anyway then it might be worth getting a few quotes. †
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08/05/2010 Someone drove into my my wife driving our car. All their fault, and Zurich want me to pay £350 up front and take the risk that they can recover it. Appalling company, I will never use them again.